A Forward Air Company

Location Supervisor

Job Description

Position Title: Location Supervisor
Reports to: Location Manager

Position Summary:

The Location Supervisor is a critical management position in the location. The Location Supervisor will be responsible for assisting the manager in the day-to-day operations at the location. The Location Supervisor must be willing to learn all aspects of the operation and be flexible to work various shifts based on the location needs. The Location Supervisor must be a team player, build positive relationships with the client and the independent contractors. The Location Supervisor will be held accountable for meeting the minimum standards on client metrics.

• Delivery and route management
• Assist in recruiting / retention of contractors
• Engagement and positive culture
• Work directly with the Client and Location Manager
• Adhere and enforce all operational policies
• Warehouse Operations (in certain locations)

Preferred Qualifications / Requirements:
• Bachelor’s degree or equivalent work experience
• Prior experience in management and/or logistics
• Computer proficiency
• Excellent communication skills both written and verbal
• Strong leadership and planning ability
• Must possess strong interpersonal skills
• Must have the ability to prioritize work load and manage time
Additional Qualifications:
• Identifies and resolves problems. Demonstrates attention to detail
• Identifies opportunities to increase accuracy and optimize resources and develops/recommends/implements solutions
• Excellent negotiation skills to deal effectively with individuals and groups within and outside the organization
• Provides timely and professional support to all internal/external customers and vendors
• Effective organization and leadership skills
• Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees


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